Privacy Policy

Moore Comfort Heating & Cooling
Effective Date: October 25, 2026
Website: https://www.getmoorecomfort.com

Introduction

Moore Comfort Heating & Cooling ("Moore Comfort," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, request service, or interact with our online advertising.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when contacting us, requesting an estimate, or scheduling heating and cooling services.

This information may include:

Name
Phone number
Email address
Home or service address
Information about your heating and cooling needs
Any additional information you provide through contact forms, phone calls, or email communications

We may also automatically collect certain information when you visit our website, including:

IP address
Browser and device information
Pages visited and time spent on our website
Website referral sources
General geographic location
Interactions with website features and advertisements

How We Use Your Information

We may use collected information to:

Respond to questions and service requests
Schedule appointments and provide HVAC services
Prepare estimates and communicate with customers
Follow up regarding requested services
Improve our website and customer experience
Measure website traffic and advertising performance
Deliver relevant advertising through platforms such as Google, Facebook, and Instagram
Maintain business records and protect against fraudulent activity
Comply with applicable laws and regulations

We do not sell customer contact information to third-party marketing lists.

Cookies, Analytics, and Advertising

Our website may use cookies, tracking pixels, and similar technologies to improve website functionality, understand visitor activity, and measure advertising effectiveness.

These technologies may include:

Google Analytics: Helps us understand how visitors find and interact with our website.

Google Ads: May be used to measure advertising conversions and display relevant advertisements to people who have previously visited our website.

Meta (Facebook and Instagram): May be used to measure advertising performance and deliver relevant advertisements through Facebook, Instagram, and other Meta platforms.

These services may collect information such as browser activity, device identifiers, IP addresses, pages visited, and website interactions.

Google and Meta may process information according to their own privacy policies.

You can learn more about their privacy practices at:

Google: https://policies.google.com/privacy
Meta: https://www.facebook.com/privacy/policy/

You can manage personalized advertising preferences through:

Google Ads Settings: https://myadcenter.google.com/
Facebook Ad Preferences: https://www.facebook.com/adpreferences/

You can also manage or disable cookies through your browser settings. Where required by applicable law, we will request consent before using nonessential tracking technologies.

How We Share Information

We may share information with trusted third-party service providers when reasonably necessary to operate our business.

These providers may include website hosting companies, scheduling or customer management systems, analytics providers, advertising platforms, and other services supporting our operations.

We may also disclose information when required by law, to protect our legal rights, or to prevent fraud or misuse of our website.

We do not share personal information with unrelated third parties for their independent marketing purposes without appropriate authorization.

Communication With Customers

When you contact Moore Comfort Heating & Cooling, we may use the information you provide to respond to your inquiry, discuss service options, confirm appointments, provide estimates, or follow up about requested services.

If we offer promotional emails or text messages, we will obtain any consent required by applicable law and provide applicable opt-out options.

Submitting a contact form does not automatically enroll you in promotional text messages.

Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, disclosure, or alteration.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business records, respond to customer inquiries, comply with legal obligations, and fulfill legitimate business purposes.

Information that is no longer needed may be deleted or securely disposed of.

Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable laws and business recordkeeping requirements.

You may also:

Disable or manage cookies through your browser
Adjust personalized advertising settings on Google and Meta
Unsubscribe from promotional emails using the unsubscribe instructions provided
Request that we stop sending promotional communications

To submit a privacy-related request, contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites, including Google, Facebook, Instagram, and other external services.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage visitors to review their respective privacy policies.

Children's Privacy

Our website is intended for individuals seeking heating and cooling services and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website features, advertising technologies, or applicable regulations.

Any updates will be posted on this page with a revised effective date.