Terms & Conditions

Moore Comfort Heating & Cooling
Effective Date: October 25, 2026
Website: https://www.getmoorecomfort.com

Introduction

Welcome to Moore Comfort Heating & Cooling ("Moore Comfort," "we," "us," or "our").



These Terms of Service govern your use of our website, GetMooreComfort.com, including any information, features, forms, or online services available through the website.


By accessing or using our website, you agree to these Terms of Service. If you do not agree, please discontinue use of the website.

Our Services

Moore Comfort Heating & Cooling provides residential and commercial heating, ventilation, and air conditioning (HVAC) services in Greater Cincinnati and surrounding communities.



Services may include:


  • Air conditioning repair, installation, replacement, and maintenance
  • Furnace and heating system repair, installation, replacement, and maintenance
  • HVAC inspections and diagnostics
  • Emergency heating and cooling services
  • Preventative maintenance
  • Additional heating, cooling, ventilation, and indoor air quality services


Service availability may vary depending on location, scheduling, equipment, and other circumstances.

Information presented on our website is intended to describe our services and does not guarantee that a specific service will be available at a particular time or location.

Website Use

You agree to use our website only for lawful purposes.



You may not:


  • Use the website for fraudulent or unlawful activities
  • Submit false, misleading, or unauthorized information
  • Attempt to interfere with website functionality or security
  • Access restricted areas of the website without authorization
  • Copy, distribute, or misuse website content without permission


We reserve the right to restrict access to our website when necessary to protect our business, customers, or website security.

Service Requests and Appointments

Visitors may contact Moore Comfort through phone calls, email, or website forms to request HVAC services, appointments, or estimates.



Submitting a form or contacting us does not automatically guarantee an appointment, service availability, or acceptance of a project.


Appointments and service details are subject to confirmation by Moore Comfort Heating & Cooling.


Customers are responsible for providing accurate contact information, service addresses, and relevant details about their heating or cooling needs.

Estimates, Pricing, and Payments

Prices, estimates, promotions, and service descriptions displayed on our website are subject to change.


Final pricing may depend on the condition of the equipment, diagnostic findings, required materials, labor, and the scope of work.


Standard diagnostic visits may be subject to a service or trip charge, which will be communicated as applicable.



Moore Comfort offers free estimates for qualifying full-system furnace and air conditioning replacements.


Free second opinions may also be available for qualifying heating and cooling recommendations. Eligibility and scope should be confirmed directly with Moore Comfort before scheduling.


Unless otherwise agreed, estimates do not constitute a binding agreement until the scope, pricing, and applicable terms are accepted by both parties.


Payment terms for completed services will be communicated through the applicable invoice, estimate, or service agreement.

Emergency Services

Moore Comfort Heating & Cooling offers 24/7 emergency heating and cooling service.


Although we make reasonable efforts to respond promptly, response times and service availability may be affected by weather conditions, demand, travel, equipment availability, and other circumstances.


Emergency service availability does not guarantee immediate technician arrival or same-day repair completion.



Customers experiencing an immediate threat to life or safety, including a suspected gas leak or carbon monoxide emergency, should contact emergency services or the appropriate utility provider rather than relying on a website inquiry.

Service Agreements and Warranties

Any warranties, maintenance agreements, guarantees, or other service-specific terms will be provided separately when applicable.



Warranty coverage may vary depending on the equipment manufacturer, installation, parts, and type of service performed.


Information on our website does not create an additional warranty or guarantee unless expressly stated in a written agreement.


Nothing in these Terms limits any rights or warranties that cannot legally be excluded.

Website Information and Accuracy

We make reasonable efforts to keep the information on our website accurate and up to date.


However, service descriptions, pricing, promotions, scheduling information, and other website content may occasionally contain errors or become outdated.


We reserve the right to correct errors, update information, or modify website content without prior notice.



Website information is provided for general informational purposes and is not a substitute for an on-site HVAC inspection or professional diagnosis.

Third-Party Links and Services

Our website may contain links to third-party platforms, including Google, Facebook, Instagram, review websites, financing providers, or other external services.



These third-party websites and services operate independently and may have their own terms, policies, and practices.


Moore Comfort is not responsible for the content, availability, or practices of third-party websites.

Intellectual Property

All original website content, including text, graphics, logos, branding, photographs, and design elements owned by Moore Comfort Heating & Cooling, is protected by applicable intellectual property laws.



You may not reproduce, distribute, modify, or commercially use our protected content without written permission, except as otherwise permitted by law.


Third-party trademarks, photographs, and other materials remain the property of their respective owners.

Limitation of Liability

To the extent permitted by applicable law, Moore Comfort Heating & Cooling is not responsible for damages resulting from:



  • Temporary website interruptions or technical problems
  • Errors or omissions in general website information
  • Unauthorized access or events beyond our reasonable control
  • Reliance on general website information without an appropriate professional assessment
  • Issues arising from third-party websites or external services


Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.


These website Terms do not replace any separate written service contract or alter applicable customer rights relating to HVAC work performed.

Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.



Privacy Policy: https://www.getmoorecomfort.com/privacy-policy/

Changes to These Terms

We may update these Terms of Service periodically to reflect changes in our business operations, website features, or applicable requirements.



Updated terms will be posted on this page with a revised effective date.


Continued use of the website after updates are posted constitutes acceptance of the revised terms, to the extent permitted by law.

Governing Law

These Terms of Service are governed by the laws of the State of Ohio, without regard to conflict-of-law principles.



Any disputes relating to the use of this website will be handled in accordance with applicable law.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:


Moore Comfort Heating & Cooling

Liberty Township, OH 45069

Phone: (513) 889-6076

Email: bmoore@moorecomfortllc.com

Website: https://www.getmoorecomfort.com